Air India CEO Campbell Wilson issues third statement in 48 hours after plane crash: ‘Our teams working closely…’

In his message, he stated that over 200 trained caregivers are in Ahmedabad, and each family has been assigned dedicated assistance.

Apart from this, Campbell said that Air India will make an interim payment of ₹25 lakh to each of the deceased’s families and to the survivor. ₹1 crore already announced by Tata Sons”>This will be in addition to the ₹1 crore already announced by Tata Sons.

The Air India CEO also mentioned that the airliner is in the process of completing a precautionary safety check of Boeing 787 aircraft, as directed by the DGCA. He assured Air India would complete all checks within the timelines prescribed by the DGCA.

Yesterday I shared that Air India’s technical and customer support team had assembled in Ahmedabad. Over 200 trained caregivers are now in place, with each family assigned dedicated assistance, along with access to counselling and other services. We will continue to help and support the families however, we can.

I also updated on my visit to Ahmedabad, where I visited the crash site and met with some of the families of the deceased. This followed a visit, a day earlier, by Tata Sons and Air India Chairman, Mr. N. Chandrasekaran and other members of the Air India management team are now in the city and will remain present for as long as it takes.

To provide immediate financial support, Air India will be making an interim payment of 25 lakh rupees, or approximately 21,000 GBP to each of the families of the deceased and also to the survivor. This is in addition to the 1 crore rupees, or approximately 85,000 GBP already committed by Tata Sons.

The process of reuniting next of kin with their loved ones and personal effects has begun. Our teams are working closely with the families and authorities to help the reunification process, and where appropriate, with repatriation. This is an emotional process and we ask that families be given space.

Air India is also in the process of completing precautionary safety checks on Boeing 787 aircraft, as directed by our regulator, the DGCA. We will complete all checks within the timelines prescribed by the regulator. As has been confirmed by the authorities, the aircraft’s data recorder has been recovered, which will form part of the official investigation, and Air India continues to fully cooperate with these investigations.

At this juncture, I also wish to acknowledge the work done by first responders and those from many organisations since the accident, and also to our crew, who continue to operate with professionalism and with safety always as their primary responsibility.